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Communicating with guests

To ensure your guests have a great experience at your property, you can use different tools to communicate with them from the time they book until they check out.

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Congratulations on receiving your first booking with mifuto.com! It's a great achievement. To ensure a smooth and successful guest experience, we recommend that you prepare your communication tools and channels in advance. Taking the time to set up effective communication can lead to positive reviews and repeat bookings.

Get in touch with your guests

Your guests' experience begins well before they arrive at your service area. By using the right communication tools before, during, and after their stay, you can ensure that they have all the information they need and feel confident about their booking.


Responding thoughtfully to orders will help you build a positive relationship with them, reduce the chance of cancellations, and earn better review scores.

If you want to contact one of your guests through the provider dashboard, you can contact them. If there is any problem, please do not hesitate to contact our customer service team.You can contact us through the provider dashboard inbox and our team will be available to help you resolve any issues you may be facing.

Get peace of mind with a seamless payments experience


With our Payments by mifuto.com service, you have the opportunity to offer a wide range of payment options that are familiar to and trusted by guests from all over the world.
While we will cover this topic in much more detail in a future section of your onboarding journey, it’s worth noting that on mifut.com guests come from all over the world – so being able to accept all the payments systems that guests are accustomed to is critical in securing their commitment to reserve and stay at your property.
Alternatively, you can manage your guests' Under Mifuto's terms, any discussions about payments, pricing, or financial transactions are exclusively handled by our executives. This ensures that our creative team, including photographers and videographers, can focus entirely on delivering the best service and capturing quality content for the client.

Be smart with rate plans


The pricing at Mifuto is determined based on two methods: by adjusting the category and sub-category of your service center. Therefore, it is essential to complete your provider page accurately, understanding the category and sub-category that best describe your services. This ensures that customers visiting your establishment can find the right services that match their budget, offering them a seamless experience in selecting what fits their needs.

1.FULLY FLEXIBLE :The price is fixed according to each service category and provider category, so if you choose the correct one, it will be comfortable for the customers to choose.


We recommend that you carefully consider your rate plan options and choose the ones that align with your goals. In fact, you can even create your own custom rate plan by combining these factors:
> Select your catagory
> Select your sub catagory
> Service images
> Service Centre images

Tools for communicating with guests

Effective communication is key to providing excellent service and creating memorable experiences for your guests. By using the communication tools available to you, you can easily manage and respond to guest messages, answer questions, and provide timely and helpful information.


Provider Dashboard

The order menus on the dashboard are your go-to place for managing interactions with guests. All the information of the customer can be found in the customer contact details


1.Reservation Orders : To read and manage order details from guests who have upcoming bookings with you on this page. If you want to keep in touch with your guests and provide them with any necessary information prior to their arrival, this is the place to do it.
2. Guest Feedback :They can provide feedback about your property and the services they have received through your page. This feedback will not be publicly displayed on your property page but will be received in your registered mail IT and dashboard, so be sure to provide helpful and informative responses to these questions.


Go to your Reserved bokings

Before you continue…

Congratulations on reaching this point in your journey! Before you move on to the next step, we want to summarize some useful communication best practices for you:

Consistency is key:

When communicating with guests, it's important to be well-prepared and consistent. Effective communication is a major factor in providing an amazing guest experience, and this often starts before the guest even arrives at your property.

FAQs

How can I contact guests who have made a service reservation at my property through mifuto.com?

How can I share servcie information with guests who have made a reservation at my property through mifuto.com?

Usefull Links

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